Wholesale Hawaiian Fabric .com View your shopping cart 0  items in your cart
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This is a wholesale site, your minimum order must be at least $100.
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Question:   How long does it take to get my order once it's been placed?  
Answer:   Typically, you'll receive your domestic order within 3 - 5 business days and your international order within ten days.  
Question:   How much will it cost to ship my order?  
Answer:   We use the USPS Priority mail for domestic and international shipping. We can usually ship a minimum $100 order for just $12.00 anywhere in the United States...Canada & Mexico $41.00, and just $60.00 to all other international destinations. ( Upholstery weight and Barkcloth fabric orders may require additional postage because they are heavier materials. ) We will contact you with the best shipping option before we process your order. Feel free to conatct us anytime...we'd be happy to calculate your shipping before you place your order.  
Question:   I saw a fabric on your site yesterday and now I can't find it. What does that mean?  
Answer:   It most likely means we've sold out, or nearly sold out. If you see something you really like, it's best to grab it then, because any product can sell out at any time and normally we can't reorder it.  
Question:   What is your return policy for fabric?  
Answer:   We fully realize that sometimes what you're looking at on your monitor may not match exactly what you are sent in terms of color. Texture may also not be as you had imagined. For those reasons, we offer a NO QUESTIONS ASKED money back (less shipping) guarantee. If you are not fully satisfied with your order return all or part of it for a refund or exchange. We promise to make returns/exchanges hassle-free.  
Question:   What methods of payments do you accept?  
Answer:   We accept VISA, Mastercard, AMEX, Discover cards and PayPal. We also accept money orders or your personal check. We will process check orders on receipt of your check. We do not offer C.O.D. payment, however.  
Question:   Do you have a store in Honolulu I can come to when in the islands?  
Answer:   Yes we do. It is located at 3207 Martha St., just off Kapahulu Avenue, which is located at the Diamond Head side of Waikiki. There is plenty of free parking. Feel free to call ahead from your hotel or lodging to get easy-to-follow directions. (Take bus #13 from Kalakaua or Kuhio and get off on the corners of Kapahulu and Campbell.) Nobody in Honolulu can or does beat our store prices. Stock up and save when in the islands.  
Question:   How often does your fabric selection change?  
Answer:   Virtually every day. Each weekday we receive new prints in our warehouse and most days we add new prints to our "New Fabrics" section.  
Question:   Are your fabrics available year after year? Can I come back next season for more of the same print?  
Answer:   Probably not. Most prints are printed only once. One that is printed more than once is the exception rather than the rule. For that reason, realize that this may be your only opportunity EVER to purchase a particular print.  
Question:   If I'm looking for a particular type of print or style that I don't see on your site, would you bring it into stock for me?  
Answer:   While we generally won't if you're just looking for a yard or two, if you're looking for as little as say, 10 yards, we'll make inquiries with our manufacturers to find something suitable for you. We can usually bring it into stock immediately.  
Question:   If there's an error on my order, what do I do?  
Answer:   Email us with the descepancy. We will check it out from our end and then promptly get back to you. If you got the wrong fabric, we will send you a pre-paid mailer to send it back, as well as the correct fabric. If your fabric is damaged, we will instruct you to send it back for an exchange or as a return and reimburse you for the shipping. When sending us returns, PLEASE enclose an explanation of the problem.  
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